Why Choose Era & Zum?
Free 1-on-1 consultation
Popping into a jewellery shop or browsing online to look for a particular colour gem can be quite daunting and stressful.
At ERA & ZUM, we will first start with a consultation via video call (zoom), phone or email, in which we will be patiently guiding you through the gem searching process.
Then based on the conversation, our certified gemmologist, Shirley, will pick a range of gems that suits your requirement, all certified, and you can view them in person (Melbourne area only) or via an online zoom session.
Personalised customer service
Here at ERA and ZUM, the journey doesn’t start with a sales pitch, but with a catchup-like consultation and an open conversation, where we get to know you better and lead you every step of the way.
We treat the whole process as a special journey to share unique stories, form beautiful friendships, and search for the unique gem of your story.
Competitive pricing
We offer very competitive price in terms of gem sourcing, since there’s no overheads at ERA and ZUM.
All gems at ERA & ZUM are 100% natural and come with certification from reputable gem labs.
Also, we work around your budget to find the perfect gemstone, so you don’t have to break the bank to achieve your sparkling dream!
Jewellery Design
At ERA & ZUM, we are aiming to supply the perfect gemstones of high quality to our clients, so colour gems is our first language.
However, within our network, we do have a list of amazing local and independent jewellers, who can provide superb design and jewellery-making services.
If needed, we can certainly point you in the right direction, because we do know how daunting it can be when it comes to finding a jeweller that ticks all your boxes!
